Sign in
Enter your email, then the 6-digit code shown in your authenticator app.
The code changes every 30 seconds. If it fails, wait for the next code and try again.
Dashboard
Write a care note
Type what happened. A draft appears for you to check. Nothing is saved until you approve it.
- 1Write notes
- 2Check draft
- 3Approve
Step 1: Write notes
Dictation uses your browser's built-in speech recognition. It is free, but the browser may send speech to its own servers, so do not dictate personal care details until your organisation has approved this. Check every word before you create the draft.
Shift handover
Builds a handover from approved notes and the daily schedule. Check it before you share it.
Summary report
Counts and a date-ordered list of approved notes for one person. Check it before you share it.
Timeline
Saved notes, with the time, shift, and the person who wrote and approved each one.
People in care
Personal, NHS, GP and next of kin details, with each person's daily schedule. Changes are logged with your name.
Create an account
Accounts are created by an admin or manager. The person then links their own authenticator app by scanning the code on this screen.
Accounts
Every account, who created it, and when.
| Name | Account type | Linked to | Created by | Created |
|---|
Daily schedule
Each person's scheduled visits, medication times and appointments. Managers and admin change these under People in care.
Staff compliance
Shows when each document expires. Warnings start 60 days before the expiry date.
| Staff member | Document | Expires | Status |
|---|
Audits and compliance
Run audits, track the actions they raise, record safety checks, and keep the evidence. The checklists are samples. Replace them with your own policy.
Run an audit
Mark each check Yes, No or Not applicable. Each No raises an action that is due within 7 days.
Outstanding actions
An action can only be closed with written evidence that the problem is fixed.
Safety checks
Shows when each check was last recorded and whether it is due.
Audit history
| When | Type | Area | Passed | Actions raised | By |
|---|
Evidence summary
A text summary for inspections or governance meetings. Check it before you share it.
Incidents
Report accidents, falls, safeguarding concerns and medication errors. Managers record the investigation, the actions and the outcome.
Report an incident
Record facts only. Give the immediate action taken and who was told.
Incidents
Trends
Incidents in the last 30 days, by type.
Care plans and risk assessments
Care plans, risk assessments (including moving and handling) and support guidance for each person. Staff record that they have read each item.
Support guidance
What matters to this person and how they like to be supported. Staff can read this. Managers and admin can change it.
New care plan
Managers and admin only.
New risk assessment
Managers and admin only. Describe the hazards and the controls in place.
For this person
Reviews overdue across the service
Staff and training
Staff profiles, DBS checks, training, competency sign-offs, inductions and supervisions, with renewal reminders. Record the DBS date and outcome only, not the certificate number.
Add a staff member
Add a record
Renewal dates are worked out from the date completed and the validity period. Supervisions are due after the number of days set on the profile.
Renewal reminders
Expired records and anything due within 60 days. Add a new record to renew it.
Staff profiles
Management overview
What needs attention now, across audits, incidents, care plans, training and safety checks. It updates as records change.
Needs attention
Most urgent first.
Staff training and supervision
DBS, supervision and expired records for each member of staff.
Management report
A text report for managers' meetings. Check it before you share it.
CQC guidance
Guidance, a readiness checklist and policy templates to help you prepare for a CQC inspection.
The five key questions
CQC asks these questions about every service. Each one points to the records this app keeps.
Readiness checklist
Tick each item when it is in place. Managers and admin can change the checklist. Progress is kept in this browser only.
Policy templates
Starting points only. Adapt each one to your service, and have it checked before you use it.
Inspection index
What this app holds, which checklist items are in place, and what you need to keep outside the app.
Family and carers
Updates, daily records, emergency contacts and important documents for families and carers. Families can also message the team here.
Linked family and carers
Accounts are created on the People tab and linked to one person.
Emergency contacts
Next of kin is shown from the person's details. Add other contacts here.
Important documents
Record where each original is kept. Do not upload the document here.
Post an update
Families and carers see what is posted here. Check every line before you post.
Messages from family
Audit log
Every account creation, sign-in, draft, approval, discard and detail change, with who did it and when. Entries cannot be edited or deleted.
No actions recorded yet.
| Date and time | Person | Action | Record |
|---|
Settings
Settings can be changed at any time. Each change is logged.
Who can create patient and family accounts
Managers can always create staff accounts. Only the admin can create managers or other admins.
My care
Your details and daily schedule. Only staff, managers and the admin can change them.